Need to return your item/s?
Begin a Return by emailing firstname.lastname@example.org so we can understand what the issue is with the product.
We guarantee to refund any item you are not completely happy with. Please return items in a saleable, unused and undamaged condition in its original packaging within 7 days of receipt. Refunds will be credited to your original method of payment and will exclude postage.
Unfortunately, we do not offer free returns. When returning unwanted items, you will be liable for the cost of posting the item/s back to us.
We recommend any returns posted, are sent by recorded delivery as we cannot accept liability for items that do not reach us.
We will refund your money as soon as we can, though please allow up to 2 working days.
Your card issuer or bank is responsible for crediting your account therefore we do not have any control over the described time frame.